Supply Chain: Tiger Logistics Launches Pricing Platform to Automate Supply Chain

MUMBAI: The international logistics and freight service provider (India) on Thursday announced it would launch a pricing and supply chain automation platform to ensure efficiency and transparency in the highly fragmented domestic shipping industry. The full-stack platform will offer cross-border solutions for ocean and air transportation, as well as first-mile transportation, last-mile delivery and customs clearance, among others, the company said in a press release.

The company plans to add cargo insurance and financing to the platform, among other features, once the pilot phase begins to build a one-stop solution for all shipping needs.

The focus is on building a robust MSME clientele in the Indian market for a seamless and hassle-free customer experience, it said, adding the proposed digital platform is a disruption to existing manual operating norms in the freight industry.

The platform, to be rolled out first in the country and then in some developing countries, will make shipping accessible to more than 63 million MSMEs (micro, small and medium-sized enterprises) in the country, Tiger Logistics said, citing a CII report.

MSMEs account for up to 40 percent of the country’s total exports and 6.11 percent of the country’s manufacturing GDP, as well as 24.63 percent of the GDP from the service sector, it said.

“Technology is the buzzword these days. Shipping must not lag behind if we need to keep the business going. This new digital segment will help exporters and importers book their freight instantly, automate their documentation process, track their shipments and manage all payments on a single platform,” said Harpreet Singh Malhotra, CMD, Tiger Logistics.

The platform will offer real-time quotes, full transparency and access to instant information about shipment updates, he added.

International shipping is highly disorganized, fraught with inefficiencies and currently mired in a massive cargo and container crisis. While large shippers have the power to negotiate rates directly with carriers and multinational carriers, SMEs and MSMEs are lagging behind in pursuit of the new platform, we hope to change that and democratize every company’s access to freight services,” said Simar Malhotra, Manager, Key Accounts and Digital Lead.

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